Privacy Policy

Last updated: 8/26/2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Create an account or update your profile
  • Use our automated merch pipeline services
  • Upload designs or product images
  • Contact us for support
  • Subscribe to our newsletter or marketing communications

This may include your name, email address, payment information, and any content you upload to our platform.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to improve user experience
  • Prevent fraud and ensure platform security

3. Information Sharing

We may share your information in the following circumstances:

  • With service providers: We may share information with third-party vendors who help us operate our business
  • For legal reasons: We may disclose information if required by law or to protect our rights
  • Business transfers: Information may be transferred in connection with a merger or acquisition
  • With your consent: We may share information for other purposes with your explicit consent

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Portability of your data
  • Restriction of processing
  • Objection to processing

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities and to provide personalized content. You can control cookie settings through your browser preferences.

8. Third-Party Services

Our platform may integrate with third-party services such as payment processors, design tools, and e-commerce platforms. These services have their own privacy policies, and we encourage you to review them.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information during such transfers.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

Email: privacy@merchbiz.io

Website: https://merchbiz.io